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Account Associate

Benefits

As a growing tech company, we have the benefits you expect—and a little extra.

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A Click Rain Account Associate owns the day-to-day details that make our projects and clients successful. They are the client and team voice all in one. Reporting, strategy, account service, project management and DETAILS are all daily requirements. Those without a passion for marketing technology and breakfast burritos need not apply. 

Qualities

  • Understand basic digital platforms (come prepared to talk CMS, CRM, SEO, ATV - not the last one)
  • Solid analytical, written and verbal skills
  • Keen understanding of Click Rain project management process
  • Proactive, highly motivated
  • Ability to multitask (you will be juggling 20 tasks for 10 clients at the same time)
  • Detail-oriented with ability to provide excellent customer service
  • Preference given to college graduates with degree in marketing, business, communication or advertising and relevant entry level job experience

Responsibilities

  • Manage tasks in our project management system
  • Set up calls and meetings with clients and internal team
  • Prepare meeting agendas and deliverables for client and internal meetings
  • Execute email marketing, social posting and other tactical needs
  • Implement CMS updates
  • Answer and field inbound Click Rain phone calls
  • Organize client information, reporting and working documents
  • Provide clients with post meeting summaries
  • Provide team with retainer hour updates
  • Proposal execution
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